Underutilized employees are one of the most expensive problems a business can have — and one of the hardest to spot. According to HRD America, 85% of workers believe they could be more efficient at work, yet skill underutilization costs employers roughly $23,600 in lost productivity per employee each year. For Newaygo County businesses in manufacturing, healthcare, and professional services, that's a hidden drain with serious cumulative effect. The problem is rarely about motivation. It's about