Providing Exceptional Customer Service

Description

The River Country Chamber of Commerce of Newaygo County is excited to partner with the Fremont Area Chamber of Commerce to bring you this exciting MIND CAPTURE seminar titled  "Providing Exceptional Customer Service" delivered by Tony Rubleski.  Tony is currently the president of Mind Capture Group. His message is designed to help people ‘Capture’ more minds and profits. He is an in-demand speaker who’s given hundreds of presentations the past decade, a strategic business coach, and global event promoter with over 20+ years of experience in the personal development industry.

In the session Exceptional Mind Capture Customer Service with bestselling author Tony Rubleski you will discover:

• The Key characteristics of Today’s Customer that you must know
• 5 simple, yet highly effective, ways to improve your own customer service
• Good and bad customer service examples and the powerful lessons they leave
• Proven and effective ways to stay in touch with your best clients
• Why it takes years to earn trust and business and only seconds to lose it
• The #1 sin you must avoid in your marketing that directly impacts the customer experience.

His second book in the Mind Capture series went #1 in three different business categories with Amazon.com and received stunning reviews from a wide range of leaders in marketing, sales, psychology to academia and multiple New York Times bestselling authors. Book #4 in the series titled, Mind Capture: Leadership Lessons from Ten Trailblazers Who Beat the Odds and Influenced Millions, released in May of 2015.

His work has been featured in various media outlets ranging from Toastmasters International Magazine, The Detroit Free Press, the FOX TV network, ABC, to CNN Radio, NPR and Entrepreneur Magazine Radio. In addition, he has also served as a Faculty member with both the U.S Chamber of Commerce and CEO Space International.

The cost to attend this exciting seminar is $15.00 for our members. This seminar will be held in the conference room at the RCASCA building (the old Providence High School). Please click the "REGISTER NOW" button, call the chamber office at (231) 652-3068, or email at director@rivercountrychamber.com, to reserve your seat.